Insurance and Payment

We accept Visa, MasterCard, personal checks and cash as payment.

It is best to verify your eligibility and coverage for acupuncture by calling your insurance provider prior to planning your visit with us. We are proud to be in network with a variety of health insurance carriers such as:

  • American Specialty Health Network (800) 848-3555
  • Aetna
  • Blue Cross of California (800) 227.3560
  • Cigna (800) 252.4670
  • Coventry Health Care National Network (630) 737.7900
  • First Health Network (800) 226.5116
  • Liberty Mutual (800) 989.2372
  • PacifiCare Health Systems (800) 624.8822
  • United Health Care (800)357.0978
  • What does L.Ac stand for?

    L.Ac stands for Licensed Acupuncturist. Being the leading state in acupuncture, California requires acupuncturists to take a state exam (while other states merely require a national exam) before qualifying to practice in California.

    What is the practitioner’s educational background?

    Michelle Masangkay, L.Ac graduated with a Masters in Science in Traditional Chinese Medicine and Herbal Medicine from the Academy of Chinese Culture and Health Science in Oakland, California in 2004. She completed over one thousand hours of clinical training and treated over four hundred patients prior to graduating. Michelle also holds a Bachelor’s in Science in Cell and Molecular Biology with a minor degree in Chemistry from San Francisco State University in 1999.

    What can acupuncture treat?

    Traditional Chinese Medicine treats an array of conditions. The National Institutes of Health and World Health Organization highly regard acupuncture in treating the following conditions:

    Common Aches and Pains:

    • Headache
    • Earache
    • Colds & Flu
    • Cough
    • Bowel problems
    • Neck and Back pain
    • Carpal Tunnel Syndrome
    • Postoperative pain

    Allergies and Respiratory Problems:

    • Hayfever
    • Rhinitis
    • Asthma
    • Cough

    Reproductive-related issues:

    • Fibromyalgia
    • Malposition of Fetus
    • Morning sickness
    • Polycystic Ovarian Syndrome
    • Induction of Labor

    Emotional Stress:

    • Depression
    • Addiction (dependencies on smoking, drugs, alcohol, etc.)

    Menstrual Troubles:

    • Dysmenorrhoea
    • Menstrual Cramps
    • PMS (i.e. bloating, mood fluctuations)

    Joint Pains

    • Arthritis (Osteoarthritis and Rheumatoid Arthritis)
    • TMJ pain

    Cancer Pain Relief:

    • Chemotherapy side effects
    • Cancer-related pain

    Do the ancient principles of TCM clash with modern Western Medicine?

    TCM works fabulously with Western medicine. They complement each other in a way that both perspectives of medicine are needed for a holistic outcome. Often, TCM even helps alleviate the side effects received from western medicine and western prescription drugs. Western medicine acknowledges TCM as a productive and accepted means of medicine.

    Will I bleed?

    Bleeding is uncommon; however certain acupuncture points have a higher probability of bleeding than others. If bleeding does occur, it is usually a small prick of blood that is stopped immediately by dabbing a cotton swab on the area; there is no scarring.

    What are the tongue and pulse analyses for?

    Tongue and pulse analyses help the practitioner get a closer look at the state of the client’s health and aids in pre-treatment diagnosis. A tongue analysis involves the visual assessment of the tongue’s color and coating while a pulse analysis involves the practitioner checking the quality and frequency of the pulse to gauge the client’s health from a Traditional Chinese Medical standpoint.

    What common effects of acupuncture should I be aware of?

    Aside from the immediate relaxation and calmness that might even induce sleep, it is common to feel a dull ache, a bit of numbness, or even a warm sensation in the area treated.

    Will there be pain?

    Because acupuncturists are trained extensively to gently and skillfully administer the placement of the needles, there is little or no pain felt. Needles used are hair-thin and fine and are inserted merely millimeters in depth.

    Do you reuse needles?

    We only utilize one-time use and disposable needles customized for Acupuncture.

    May I resume normal tasks after an acupuncture treatment (i.e. bathing, exercising)? Is there a “down time”?

    Clients may resume daily activities after an acupuncture treatment unless told otherwise.

    How long is a treatment/session?

    Initial visit is approximately an hour beginning with a one-on-one talk with the practitioner regarding the client’s medical history and current complaint. A Traditional Chinese medical diagnosis is then reached and all of the client’s questions and concerns will be addressed prior to treatment. Actual treatment lasts approximately 35 minutes. Follow-up visits last approximately 30-40 minutes starting with a short intake/diagnosis followed by an acupuncture treatment.

    Do I go home with a prescription?

    We definitely recommend herbal supplements in conjunction with acupuncture therapy to better enhance the recovery time of your clients. The studio offers various supplements geared to ease specific health complaints.

    What is cupping therapy?

    Cupping therapy is when the practitioner creates suction in a cup that is then applied to the body, which then draws the skin up around and under the cup. Cupping improves circulation, decreases muscle tension, and aids in reviving the digestive system as well as easing menstrual woes. Most commonly, it is used for aches and pains of various types as well as respiratory problems, cough, wheezing, and the like.

    What is Moxibustion or Warm Needle Therapy?

    Moxibustion is a traditional Chinese medical technique that involves the burning of an herb called mugwort to facilitate healing by increasing circulation in the area of concern and warming the muscles that are stiff and tight by cold and over use. Moxibustion also stimulates the flow of qi and clients will experience a pleasant warm sensation. The procedure will leave no scars.